Driver of Disruption # 1: Big Players
“The Wolf at the Door”
The existence of commercial behemoths — such as Amazon in retail and Huawei in telecom — is threatening to dominate and take over entire industries to the detriment of smaller companies.
Driver of Disruption # 2: Tiny Players
“The Attack of the Ants”
On the opposite end of the business spectrum are thousands of small, hyper-specialized companies that are chipping away at the niche areas and profit margins of established companies.
Driver of Disruption # 3: Customer Expectations
“Please the Customer, Please”
Customer expectations travel across industries. They now expect convenience, ease-of-use, and user-centric experience regardless of the product, service, or industry.
Our Technology Platform
Organizations need to adapt by transforming their business model from offering products to offering the product’s value as a service. They need to:
Pivot, transform, reinvent their business model
Focus on outcomes and not ownership
Build long-term relationships with customers
Grow recurring revenue and deliver ongoing value
Benefits of XaaS Transformation
In the traditional, product-centric business model, the customer relationship ends when they purchase your product. But in an “XaaS” (your product “X” as a Service) subscription model, the customer relationship begins with the purchase.
New services and subscription-based models
Predictable revenue stream
Dedicated and Engaged Customer Base
Competitors will find difficult to disrupt
Predictive Instead of Reactive
Data analytics gives you both customer insights and operational visibility